Get in Touch.
The Kalem team responds to all enquiries Monday — Friday, 09:00 – 18:00 WIB. Lot documentation requests, wholesale enquiries, and general questions are all welcome.
Jakarta 12870
Indonesia
To request a certificate of composition or elemental concentration data for a specific batch, please include the lot code printed on the base of your product label in your message. Standard documentation packages are provided without charge.
Documentation Requests
Certificates of composition and elemental data are available for all active lots. Include the lot code from your label.
Wholesale Enquiries
Wholesale partners receive the extended documentation package. Include your business registration number and the compositions of interest.
Product Questions
Questions about ingredient forms, serving notes, or composition specifics — the Kalem team responds within one business day.